Reufnd Policy

At Dhvani Travel Solutions, we want you to be completely satisfied with your purchase. If for any reason you’re not, we’re here to help with our hassle-free return policy.

20-Day Return Window

You have 20 days from the date of receiving your item to request a return.

Eligibility Criteria

To be eligible for a return, your item must be in its original condition, unworn or unused, with tags intact, and in the original packaging. You’ll also need to provide proof of purchase.

Initiating a Return

To start the return process, simply reach out to us at Yashsharma0297@gmail.com. Please include your order details and reason for the return. Once your return is authorized, we’ll provide you with further instructions and the return address.

Damaged or Incorrect Items

If your order arrives damaged, defective, or if you receive the wrong item, please contact us immediately. We’ll assess the issue and work to make it right.

Non-Returnable Items

Certain items are not eligible for return, including perishable goods, custom or personalized items, and hazardous materials. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

Should you wish to exchange your item for a different size or color, the quickest way is to return the original item and place a new order separately.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval status. If approved, your refund will be processed within 10 business days to your original payment method. Please allow additional time for the refund to reflect in your account.

If you have any questions or concerns about our return policy, don’t hesitate to reach out to us at Yashsharma0297@gmail.com. Your satisfaction is our priority at Dhvani Travel Solutions.